Info COVID-19

Given the spread of the coronavirus, we want, first of all, to express our solidarity with all those affected.

At Som Nit Hotels we have as a priority objective the total commitment to the rules and regulations necessary to prioritize the health, safety and well-being of our customers and employees.

We have defined a series of sanitary protocols, which include the application of new processes and procedures in order to guarantee not only safety, but also to provide the best possible service and that our clients feel at home.

Each worker receives training on cleaning and hygiene measures and action guidelines together with personal protective equipment (PPE) to guarantee their safety and that of customers.

The reception staff, equipped with approved personal protection elements (PPE) have instructions on cleaning and personal hygiene, before, during and after their working day and instructions on the relationship with the client and their colleagues.

There are informative posters in the hostel with measures that our clients must follow.


Protocols and measures in the reception area:

Appropriate additional security measures and protocols have been established for employees: Protocol in case of contagion, Specific personal hygiene and safety protocol, Cleaning and disinfection protocol, Textile treatment and disinfection protocol.
Sanitary measures: protective screen, digital infrared thermometer, mandatory use of PPE, special equipment for disinfection of cards, keys and documents.
In the reception area there is a hydrogel disinfectant solution for hand disinfection.
There are mandatory and preventive safety signs, distance markers to avoid crowds and ensure the minimum safety distance.
Cleaning with special products of cards, pens, maps..., after each use.
Reduction of equipment and number of personnel mobilized to the minimum essential to cover essential services and avoid possible contagion.
We offer Online Check-in, and Express Check-out

Protocols and measures in cleaning rooms and common areas:

Adequate additional security measures and protocols have been established for employees, as well as special training for the proper disinfection of rooms and common areas.
Mandatory use of PPE by cleaning and maintenance staff.
Cleaning and/or maintenance services will be carried out when the client is out of the room.
All cleaning products comply with health guarantees.
Cleaning and disinfection with approved bactericides, viricides and fungicides
Use of specific disinfectants for cleaning all surfaces in the room.
Air treatment systems by Ozone Machine in all rooms every check-out.
The ventilation of the rooms and common areas is maximized.
We have increased the disinfection of rooms, as well as the frequency of cleaning in common areas (including doorknobs, elevator buttons and any other surface or object that is within everyone's reach).
Decorative objects in rooms and common areas are removed.
The textiles are treated and disinfected with products based on hydrogen peroxide, active chlorine and other disinfectant products and with biocide registrations, and at high temperatures, thus guaranteeing the total disinfection of the garments, not only against COVID-19 but also against everything type of infectious microorganisms for health such as germs, fungi, bacteria, other viruses.
Once the cleaning is finished and after removing the protective equipment and materials used, they will be safely disposed of in the bins with lids set up for storage and subsequent management, subsequently proceeding to hand washing.
Cleaning carts are cleaned and disinfected after each daily use.
The air conditioning system is checked periodically, especially for cleaning spaces.

Guests are kindly requested to comply with the rules, comply with personal hygiene requirements and keep the room in good hygienic conditions.

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